Showing posts with label technology. Show all posts
Showing posts with label technology. Show all posts

Tuesday, December 15, 2009

What Ails Museums (and What Could Help)

Recently there have been several articles and blog posts all talking about the same thing, but approaching it from different angles. The subject du jour? The potential obsolescence of our profession--or to use one author's term, "fossilization,"--and how to prevent it. What are some of the key components of our mass destruction?

-- Not responding to changing demographics
-- Ignoring technology
-- Holding fast to the notion of monolithic structures

Gregory Rodriguez writes in his LA Times article that, according to a study released by the NEA last Thursday, attendance has been steadily dropping in museums for the past few years, largely because museums are not responding to the changing demographics of the American population. While the majority of museum visitors continue to be white, by mid-century the American population is predicted to be half people of color. Rodriguez posits that focusing on wooing the rising educated, middle-class Latino population could go a long way to helping museums stay in business. (For more on this topic, see this blog post)

Matt Matcuk of the Field Museum talks about not changing demographics but rather rapidly advancing technologies. Once again, however, the message seems to be the same: things are changing and museums are not keeping up. Matcuk poses three questions to help guide museums into effective ways of viewing and using new technology.

1. Are we competing with new technologies, or integrating them?
"What we have to offer doesn't compete with technology and is not undone by it. The core of our attracting power--authentic objects, immersive experiences, personal interactions--will continue to serve us, and can only benefit by being explored through today's technologies."

2. Are we hastening our own irrelevance by thinking ourselves superior to contemporary electronic culture?
"Adapting how we use technology in response to our visitors' needs is only a compromise if we view education as an inherently top-down enterprise. But that attitude--"We know what's good for you, and we're going to give it to you"--is no longer tenable, if it ever was."

3. Is technology the "demon rum" of the 21st century?
"New technologies are just like telephones, inviting neither invective nor adoration. They're just there--a part of our world. If places of informal learning focus on the technology itself rather than on the message, our efforts will appear as quaint as a mid-twentieth century car advertisement touting the miracle of the automatic transmission."

Matcuk closes with these words of caution (or prediction):
In the end, places of informal learning are subject to the same dictum that rules the natural world. Environmental pressures will force us in one of two directions: evolution, or extinction.


Finally, Robin Pogrebin's December 11 article in the New York Times suggests that perhaps there is one arena in which museums have been spending too much time "keeping up"--to our detriment. As Maxwell Anderson, director of the Indianapolis Museum of Art was quoted as saying, "There is a keeping-up-with-the-Joneses quality to museum building." But "keeping up with the Joneses" does not imply strategic planning and as a result, recently there has been a rash of major capital projects--new buildings and major expansions--in the museum and arts world that have been scaled down, are being rethought or have simply been abandoned, exposing institutions as over-stretched and sometimes suffering from poor management.

The question remains, however, if we follow the advice explicit or implicit in each of these articles--become more relevant to rising demographics, approach technology as the tool that it is rather than either as the devil or a god and focus on the sustainability of our buildings rather than their eye-dazzling civic appeal--will that be enough to save us? What else do we need to be focusing on to maintain the health and vitality of not just our organizations but our field?

Thoughts?

Thursday, April 30, 2009

Almost-Live Blogging: Places and Stories

You've probably heard a lot about community engagement through the Internet. I know I myself talk about it all. the. time. But I saw a fantastic example of exactly that today at the Places and Stories session here at AAM.

PhilaPlace is a new initiative by the Historical Society of Pennsylvania that is being designed by Night Kitchen. Although PhilaPlace is not yet up and running, HSP has already begun working with the community prior to launch. PhilaPlace involves "co-constructed narratives" and "connecting stories to places across time." The website will include:
-- Interpretive information
-- MP3 player tours
-- Primary source documents
-- Audio and video clips
-- Photos
-- Layered maps (using Google maps as the base but then adding layers to see neighborhoods back in time)
-- Digital models (to show change over time consisting of static maps based on census information)
-- K-12 lessons
-- Visitor contributed stories

Corresponding collaborative programming will include:
-- Public events (history fairs)
-- Workshops
-- Trolley tours (the whole program actually began this way)
-- Exhibits

The goal of PhilaPlace is to use "reciprocal technology" and participatory technology to bring grassroots involvement to the digital realm. To this end, there will be a MyPhila--users will be able to save their favorite stories, create stories, make their own tours and upload those tours to Google maps. Filters can also be used to view the places. You can filter according to neighborhood, tour, or topic. It is also the hope that the map layers will become populated by visitor interaction.

Challenges faced by PhilaPlace:
-- How to integrate multiple stories for the same place?

Technologies to be used:
-- CollectiveAccess
-- Google Maps
-- Google API

Funding:
-- NEH/IMLS
-- Pew Center for Arts and Heritage
-- Connelly Foundation
-- (many more)


For more on this session, please see my post here.

Places and Stories That Matter: Digital Experiments and Community Involvement
Minda Borun, Director of Research and Evaluation, Franklin Institute
Joan Saverino, Assistant Director for Education, Historical Society of Pennsylvania
Matthew Fisher, President, Night Kitchen
Marci Reaven, Managing Director, City Lore

Almost-Live Blogging: Museum Technology and Trends

Museum Technology and Trends on the Horizon

For those of you not already familiar with the Horizon Museum Report, part of the New Media Consortium's Horizon Project and co-edited by Leonard Steinbach and Susan Chun, go check it out now!

In a nutshell, the Report looks at six technologies that are likely to be adopted by museums in the near future (1 year or less), mid-range future (2-3 years) or longer-term future (4-5 years) as well as six trends to be aware of and six challenges to adopting these new technologies or participating in these trends. Each of the six lists was compiled by vote.

Technologies on the Horizon:
Current-1 year
Collection Systems: Yes, automated collections management systems have been in place for a long time, but they continue to grow and develop in capabilities and sophistication. Continue to watch for more to come from them! Also, as Susan Chun mentioned, they are the hardest to implement and often the most expensive.

Mobile Devices: Check out the Boston MFA's mobile scavenger hunt: The Quest!


2-3 years
Gelocation: Google Earth + Collections = Mapping Initiatives

Alternative Interaction Devices: DigiWall in Sweden; new interactives on the floor at the California Academy of Sciences


4-5 years
Open Content: This is mostly projected as being so far out because it is often a major policy issue--museums are still very afraid of the loss of control that comes with opening up content--not to mention the intellectual property issues involved.

Multi-Language Capabilities: Though Robert Lancefield pointed out that thanks to Unicode that capability is really already here. And Susan mentioned that this can also be achieved through crowd-sourcing.

Technologies that did not make the list, mostly because they are just considered a "given" at this point:
-- User-generated content
-- Tagging
-- Mashups
-- Syndicated content
-- Digitally-native collection objects
-- Webware
-- Cloud computing (too far-out there for museums still) Robert thought it was a mistake to leave this one off the list. He argued that due to the scalability of cloud computing, even small museums can take advantage of aggregated capacity. Cited IMA and the Jewish Women's Archive as places successfully engaged in cloud computing.


Trends to Watch:
-- Tech-savvy audiences will demand more and richer online content from museums.
-- Open content is inevitable.
-- Increased and improved collections digitization.
-- Technology plans integrated into overall museum strategic plans (the Getty recently changed their mission to include Internet initiatives).
-- Addressing to what extent online engagement complements or enhances physical presence.
-- Increase in use of participatory tools.

Critical Challenges: (Most of these related to infrastructure and policy.)
-- Adequate staffing/adequately trained staff
-- Budgeting for technology
-- Dedicating staff and funding to technology
-- Balancing core mission technology leading edge technologies/experimentation
-- Overcoming fears, esp. regarding open content
-- Copyright, intellectual property laws and other legal obstacles to open content.

And Nik Honeysett added one more challenge, that he states is the biggest one: dissemination. Almost everyone in the room had a fairly advanced knowledge of the subject matter being discussed--everyone already had more than a cursory understanding of web 2.0 technologies. In fact, several of us were trying to live-blog (except that there was no free wifi) and one person was twittering. So essentially, Nik said he was "preaching to the choir." And he was. He urged those of us in the audience to go out and share information about the importance of these technologies with others, but left us with this question: "If we could reach them [all those who aren't already on board with new technologies] all, what would the message be and would anyone listen?"

Eventually, everyone will have to listen or else be left behind by their constituents. And so, in the meantime, I say to all of "them," go check out the Horizon Report!


For a more specific look at one aspect of this report, see my blog over at WestMuse!


Museum Technologies and Trends on the Horizon: A Critical Review

-- Leonard Stenibach, Principal, Cultural Technology Strategies
-- Susan Chun, Founder and Project Lead, Steve.Museum
-- Rob Lancefield, Manager of Museum Information Services/Registrar of Collections, Davison Art Center, Wesleyan University; President, MCN
-- Nik Honeysett, Head of Administration, J. Paul Getty Museum; Chair, SPC Council of AAM; Chair, Media and Technology SPC, AAM

Thursday, March 19, 2009

Meet George Jetson...

More coolness in the news! Anyone see the flying car at MOS in Boston yesterday? As a sci-fi fan I'm always tickled when some technological advancement that is portrayed in the distant future in the novels appears in real-life today. Today a flying car, tomorrow a transporter?